Terms & Conditions

BUY ONE SOFA & GET YOUR SECOND HALF PRICE

1. Valid on full priced sofas purchased in a single transaction from 28/02/17 to 27/03/17.
2. The discounted sofa must be of equal or lesser value to the purchased sofa.
3. All component parts of a modular sofa are a single sofa for the purpose of this offer.
4. Full payment required at time of purchase.
5. Not available in conjunction with any finance offer, except 6 Months Buy Now Pay Later (conditions, fees and charges apply).
6. Not available on any Floorstock clearance ranges.
7. Delivery lead times apply.
8. Not all items may be displayed in all stores.
9. Bay Leather Republic’s standard terms and conditions of purchase otherwise apply.

 

Floorstock Clearance Terms & Conditions

1. Prices valid on selected floorstock furniture items marked as “Floorstock Clearance” from 7th February 2017 for a limited time.
2. Full payment required at time of purchase.
3. Not available in conjunction with any finance offer or any other promotional offer.
4. Customers must take delivery within 7 days of the purchased item(s) being available for delivery and cannot change the delivery date.
5. Not available in all Bay Leather Galleries within Freedom.

 

Australia Day Offer Terms & Conditions

 

1. Offer valid from 26/01/2017 to 29/01/2017.
2. Free Care Cover 5 year leather protection plan with every new purchase – while stocks last.
3. Total purchase needs to be greater than $2500 excluding delivery fee.
4. Only available at Bay Leather Republic Alexandria, Auburn, Chadstone, Essendon and Nunawading stores.
5. Excludes Floorstock and Clearance items.
6. Offer available for normal retail quantities only.
7. Not available in conjunction with any finance offer, except 6 Months Buy Now Pay Later (conditions, fees and charges apply), or any other promotional or membership offer.
8. Delivery lead times apply.
9. Not all items may be displayed in all stores.
10. Bay Leather Republic’s standard terms and conditions of purchase otherwise apply.

 

Boxing Day Sale Terms & Conditions

1. Prices valid from 26/12/2016 to 30/12/2016.
2. Additional 10% discount is applied to the sale price. 3. Offer available for normal retail quantities only.
4. Not available in conjunction with any finance offer, except 6 Months Buy Now Pay Later (conditions, fees and charges apply), or any other promotional or membership offer.
5. Full payment required when placing order.
6. Delivery lead times apply.
7. Not all items may be displayed in all stores.
8. Bay Leather Republic’s standard terms and conditions of purchase otherwise apply.

 

Everything on Sale Terms & Conditions

1. Prices valid from 20/12/2016 for a limited time.
2. Offer is available for normal retail quantities only.
3. Not available in conjunction with any finance offer, except 6 Months Buy Now Pay Later (conditions, fees and charges apply), or any other promotional or membership offer.
4. Delivery lead times apply.
5. Not all items may be displayed in all stores.
6. Bay Leather Republic’s standard terms and conditions of purchase otherwise apply.

30% off all Full Price Leather Sofas Terms & Conditions

1. Prices valid from 8/9/16 to 12/9/16.
2. Offer available for normal retail quantities only.
3. Not available in conjunction with any finance offer, except 6 Months Buy Now Pay Later (conditions, fees and charges apply), or any other promotional or membership offer.
4. Excludes Made in Italy, Made in Australia and Floorstock clearance models.
5. Delivery lead times apply.
6. Not all items may be displayed in all stores.
7. Bay Leather Republic’s standard terms and conditions of purchase otherwise apply.

Sign up and Save Terms & Conditions

1. Purchase any full priced sofa from 8/11/16 for a limited time and receive 20% off the purchase price, plus a free leather care kit and free metro delivery.
2. Minimum spend is $2000.
3. Excludes Bentley, Club Mountain, Ascott and Floorstock ranges.
4. Check in store for metro delivery areas.
5. Not available in conjunction with any finance offer, except 6 Months Buy Now Pay Later (conditions, fees and charges apply), or any other promotional or membership offer.
6. Delivery lead times apply.
7. Not all items may be displayed in all stores.
8. Bay Leather Republic’s standard terms and conditions of purchase otherwise apply.


General Interest Free Terms:

• Available to approved customers only, on advertised or ticketed price from Bay Leather stores
• Interest and payments are payable after the interest free period expires
• A $99 annual fee for Gem Visa applies
• At the end of the plan, interest will be charged at 24.99% (for Gem Visa purchases)
• This notice is given under the Gem Visa Conditions of Use (as applicable), which specify all other conditions for this offer
• Also available to CreditLine, GO MasterCard and Buyer’s Edge customers. Other conditions, fees and charges apply, see relevant product websites for details
• Credit provided by Latitude Finance Australia (ABN 42 008 583 588.) Australian Credit Licence number 392145.

 

Interest Free with monthly payments:

• Monthly payments must be made during the interest free period. Paying only the minimum monthly payment will not pay out the purchase by the end of the plan

If you have any questions, please ask your sales consultant for more details

Website Terms of Use:

This website is owned and operated by Bay Leather Republic Pty Ltd trading as "Bay Leather Republic" (or "we" or "us or "our"). By entering, accessing or using our website in any way, you agree to comply with the following Website Terms and Conditions of use, our Online Customer Terms & Conditions, our Privacy Policy, and our Returns Policy (collectively our "Website Condition"), and any other laws or regulations which apply to this website. In addition, when you make an enquiry or order any products or services through this website, you will do so subject to the terms and conditions of this page, and as set out in our Online Customer Terms & Conditions, and subject to all our other Website Conditions and such further terms and conditions as may be notified to you. By using this website, you acknowledge that you have read and understood all of the Website Conditions and agree to be bound by them. However if you do not or cannot accept our Website Conditions in full or without modification, you must stop using our website immediately.

We may revise and update our Website Conditions at any time and your continued usage of this website means you accept those changes. The information contained on this website is intended to apply to Australia only. Whilst Bay Leather Republic aims to ensure that the information in this website is correct, sometimes errors do occur for which we apologise. Please refer back to these Website Terms & Conditions of Use from time to time so that you are aware of the current terms and conditions. We do not undertake to keep this website updated.

 

Warranties:

As a condition of your use of this website, you warrant that:
(a) you are at least 18 years of age;
(b) you will use this website only in accordance with these Website Conditions; and

(c) the information you provide via this website will be accurate and complete, and will not be misleading, deceptive or likely to be misled or deceive.

Your Use:

You may only use this website for lawful purposes. When using this website, you must not:
(a) impersonate any person or entity;
(b) make any fraudulent speculative or false enquiries or bookings;
(c) post or transmit to or via this website any unlawful, threatening, defamatory, libellous, obscene, indecent, inflammatory or pornographic material or any material that could give rise to civil or criminal proceedings;
(d) knowingly transmit any virus or other disabling feature to the website;
(e) interfere with, disrupt, or create an undue burden on the website or the associated systems;
(f) frame or mirror any part of the website without our written approval; or
(g) except to the extent permitted by law, modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the website or cause any other person to do so.

Non-commercial use only :

You may only use this website for your own personal use (which will at all times be reasonable, not abusive) or for purposes legitimately connected with purchasing our products and services. You are not allowed to access, use or copy any material or information on this website for any commercial purpose or for any purposes which are unlawful. In particular, you are not allowed to copy (whether by printing off, storing on disk or in any other way), distribute (including distributing copies), alter or tamper with in any way or use any material contained in this website except that you may print off any individual page for your own personal use.

Prices:

All references to $ and dollars on this website are in Australian currency. Prices are indicative of the current store price in the store closest to the postcode provided when entering the product catalogue. Prices available in Australia only. For in store purchases, check pricing with your nearest store prior to purchase.

Colours:

Reproduction of colours is as accurate as possible, but please note colours in store may vary slightly from what is displayed on your monitor.

Products, availability & assembly :

Due to popularity or interruption of supply, some items may be unavailable or out of stock. Also at present a selection of our goods only are available for online orders. We intend to extend this in future. As our stores vary in size, it is possible that not all items are displayed in all stores. Some items may require self assembly. It may be necessary to make changes to product specifications. We reserve the right to make these changes at any time and without notice.

Advice and technical information:

Any advice, recommendation, information, technical information, specification, drawing, description, illustration, dimensions, assistance or service provided by Bay Leather Republic in relation to any products is given in good faith and is believed by Bay Leather Republic to be appropriate and reliable. However, any such advice, recommendation, information, technical information, specification, drawing, description, illustration, dimensions, assistance or service provided by Bay Leather Republic in relation to any products supplied by Bay Leather Republic is approximate only.

Liability of Bay Leather Republic :


Your use of this website or any information on this website is entirely at your own risk. Bay Leather Republic makes no representation or warranty with respect to the accuracy, completeness, suitability, performance or timeliness of the information provided on this website. Bay Leather Republic expressly excludes liability for any such inaccuracies or errors to the fullest extent permitted by law.
This website may contain links to other internet sites provided by third parties. The provision of any of these links does not represent an endorsement by Bay Leather Republic of those internet sites, nor does Bay Leather Republic make any representations or warranties as to the accuracy, completeness, performance or timeliness of any aspect of information contained in those third party internet sites. Bay Leather Republic expressly excludes liability for any such inaccuracies or errors to the fullest extent permitted by law.
To the maximum extent permitted by law (including without limitation the Australian Consumer Law), Bay Leather Republic is not liable to you or anyone else for any: • decision, action or inaction taken in reliance on the information in, or connected with, this site;
• losses, costs or damages suffered or incurred by you, including (without limitation) direct or indirect, special, incidental, compensatory, exemplary or consequential damages in connection with this website;
• your use or misuse of this website or any information or material contained in this website;
• the loss or modification of information or material transmitted from this website;
• Any defect, technical problem or virus attached to or arising from this website or the server;
• any injury or illness you or any other person sustains as a result of using this website;
• the products displayed being unavailable at any time;
• your inability to access or use the website or any material on the website;
• the loss of confidentiality in any information or material transmitted to or from the website.
To the maximum extent permitted by law (including the Australian Consumer Law), Bay Leather Republic does not make any guarantees or warrant that this website will be available in any place, free of faults or error, free from unauthorised interception or access, or free from blockages, delays, network failure, congestion, interferences of faults of any kind.

Copyright :

This website and its contents are the property of Bay Leather Republic and are subject to copyright. The contents of our website and the website as a whole are intended solely for your personal, non-commercial use. Any use of our website and its content for purposes other than personal and non-commercial use, or for any other use, including the modification, reproduction, distribution, transmission, republication, display or performance, of the content of this website, is prohibited without the prior written permission of Steinhoff Asia Pacific Limited, 1 Epping Road, North Ryde 2113, Australia.

Intellectual property and trademarks :

Bay Leather Republic is the owner or authorised user of all intellectual property including but not limited to trade marks, logos, names and designs, whether registered or unregistered, and other marks that are otherwise owned or licensed to Bay Leather Republic in and associated with this website (collectively “intellectual property”), and any improvements or modifications to such intellectual property. The use or misuse of any of Bay Leather Republic's intellectual property is prohibited without the prior written permission of Bay Leather Republic, Level 4, 1 Epping Road, North Ryde, 2113, Australia.Nothing contained in this website should be construed as giving you any right in or license to any of the intellectual property on or associated with this website.

Disclaimer:

You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. Bay Leather Republic makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as cannot be excluded under applicable laws. To the fullest extent permitted by law (including the Australian Consumer Law) Bay Leather Republic, its directors, officers, employees, agents, contractors, successors or assigns will not be liable for any damage or loss whatsoever arising out of, or in any way related to, the use of this web site and any other site linked to this web site.

Overseas access :

This website may be accessed in Australia and throughout the world. Bay Leather Republic makes no offer in or by this website to sell any product or service in any country outside Australia and no representations that the content of this web site complies with the laws of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site. The use of this site is governed by, construed and enforced in accordance with the laws of New South Wales, Australia.

Governing law:

This website has been designed for use within Australia. By accessing this website you are agreeing that the Courts of New South Wales, Australia will deal with any disputes which may arise between you and us, and that the laws of New South Wales, Australia shall be the applicable law.

 

Bay Leather Republic Privacy Policy:

Bay Leather Republic Pty Ltd (“Bay Leather Republic” or “we” or “us” or “our”), recognises the importance of protecting the privacy and rights of individuals in relation to their Personal Information. This is our privacy policy and it tells you how we collect and manage your personal information. We respect your rights to privacy under the Privacy Act 1988 (Cth) (“Act”) and we comply with all of the Act’s requirements in relation to the collection, management and disclosure of your Personal Information. For more information, visit www.oaic.gov.au.

What is your Personal Information?

When used in this privacy policy, the term “Personal Information” has the meaning given to it in the Act. Generally, it includes any information that can be used to personally identify you. This may include your name, address, telephone number, email address and occupation. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered Personal Information.

What Personal Information do we collect and hold?

We may collect the following types of Personal Information:
(i) name, residential, mailing and email addresses;
(ii) date of birth, gender, age, purchase history, income, occupation, hobbies and interests;
(iii) details of the products and services you have purchased from us or which you have enquired about, together with any additional information necessary to deliver those products and services and to respond to your enquiries;
(iv) any additional information relating to you that you provide to us directly through our website or indirectly through use of our websites or online presence, through our representatives or otherwise; and
(v) information you provide us through our service centre, customer surveys or visits by our representatives from time to time.

Other information we may collect

We collect anonymous information on website activity. We use this data to evaluate our website’s performance and to improve the content we display to you. To evaluate the effectiveness of our online advertising, we may use third parties to collect statistical data. No Personal Information is collected on these occasions. We may log IP addresses (the electronic address of a computer connected to the internet) to analyse trends, administer our website, track users’ movements, and gather broad demographic information. Our website uses Google AdWords, Google Analytics, and the Google Display Network together to serve ads to you on other websites after you have visited our website. This practice is known as remarketing and is a tool that Google offers to businesses. If you would like to opt-out of receiving advertising like this from Google, you can manage these settings by visiting the Google Ads Preferences Manager.

Use of cookies

Bay Leather Republic uses tracking technologies such as cookies to recognise your browser each time it visits our site, and to track which pages you visit whilst on our site. We use this information to optimize our site and create a better online experience for you. Cookies are pieces of information that a website transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept tracking technologies such as cookies. These tracking technologies do not themselves personally identify users, although they do identify a user's browser. However, if you do not wish to receive any cookies, you may set your browser to refuse them.

How do we collect your personal information?

We collect your Personal Information directly from you unless it is unreasonable or impracticable to do so. When collecting Personal Information from you, we may collect in ways including:
• through your access and use of our website;
• during conversations between you and our representatives;
• when you complete an application or purchase order or ask for a quote to be prepared;
• when you apply for finance;
• when you contact us for further information or register your details on our website;
• your participation in surveys and other types of research;
• when you enter a promotion, sweepstake, or contest hosted by Bay Leather Republic;
• when you subscribe to our mailing list;
• when you provide information via social media pages;
• when you apply for a franchise;
• when you express interest in a particular Bay Leather Republic service; or
• when you submit a job application or résumé.

Bay Leather Republic may also collect Personal Information from its licensees as part of operating the Bay Leather Republic licensed network. We may also collect information from third parties such as credit reporting bodies, law enforcement agencies, and other government agencies.

What happens if we can’t collect your Personal Information?

If you do not provide us with the Personal Information described above, some or all of the following may happen:
•we may not be able to provide the requested products or services to you, either to the same standard or at all;
• we may not be able to provide you with information about our products and services that you may want, including information about discounts, sales or special promotions; or
• we may be unable to tailor the content of our website to your preferences and your experiences of our website may not be as enjoyable or useful.

For what purposes do we collect, hold, use and disclose your Personal Information?

Bay Leather Republic uses, collects and holds your information to better understand your needs and provide you with better service. Bay Leather Republic may share your Personal Information amongst Related Bodies Corporate (as defined in the Corporations Act 2001 (Cth)) of Bay Leather Republic. Bay Leather Republic also uses, collects, holds and discloses your Personal Information:
• to complete a transaction, and deliver products and services;
• to deal with your queries or customer service issues promptly whether by email, telephone or mail. We may also keep information on your communications with our customer service representatives;
• responding to social media;
• to keep you up-to-date with products, services, events or promotions we think would be of particular interest through a variety of channels. You are able to "opt-out" from this activity at any time;
• to enhance your customer experience in store and online and help us complete your transactions faster.
• for planning, marketing or research purposes;
• when recruiting staff and contractors;
• to provide you with access to protected areas of our website;
• to conduct business processing functions including providing Personal Information to our Related Bodies Corporate, contractors, service providers or other third parties.

Your personal information will not be shared, sold, rented or disclosed other than as described in this Privacy Policy.

Disclosure of Personal Information

We may disclose your Personal Information to:
• our employees, Related Bodies Corporate, contractors or service providers for the purposes of operation of our website or our business, fulfilling requests by you, and to otherwise provide products and services to you including, without limitation, web hosting providers, IT systems administrators, mailing houses, couriers, payment processors, data entry service providers, electronic network administrators, debt collectors, and professional advisors such as accountants, solicitors, business advisors and consultants;
• suppliers and other third parties with whom we have commercial relationships for business, marketing, and related purposes;
• any organisation for any authorised purpose with your express consent; and,
• to comply with any relevant law.

We may disclose Personal Information to our Related Bodies Corporate and third party suppliers and service providers located overseas for some of the purposes listed above. We take reasonable steps to ensure that the overseas recipients of your Personal Information do not breach the privacy obligations relating to your Personal Information. We may disclose your Personal Information to entities located outside of Australia, including the following: our Related Bodies Corporate, located in United Kingdom, Europe, Asia and South Africa; and, our data hosting and other IT and CRM service providers, located in the United States, Brazil, Canada, Europe, New Zealand, United Kingdom and Asia.

Direct marketing materials

We may send you direct marketing communications and information about our products and services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS, social media, fax and email, in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.

At Bay Leather Republic we only want to communicate with you if you want to hear from us. If you would like to unsubscribe from receiving email newsletters you can do so at bayleather.com.au/unsubscribe at any time and for any reason

 

We do not provide your Personal Information to other organisations for the purposes of direct marketing.

Access and correction

You may request access to any Personal Information we hold about you at any time by contacting us (see details below). Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). We may charge you a fee to cover our administrative and other reasonable costs in providing the information to you and, if so, the fees will be $25.00. We will not charge for simply making the request and will not charge for making any corrections to your Personal Information.

There may be instances where we cannot grant you access to the Personal Information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.

If you believe that Personal Information we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment then we will add a note to the Personal Information stating you disagree with it.

Breach of privacy

If you believe that your privacy has been breached, please contact us using the contact information below and provide details of the incident so that we can investigate it. Our procedure for investigating and dealing with privacy breach may involve: making an assessment; taking immediate steps to contain the breach; designating a person/team to coordinate a response; consider what Personal Information is involved; determine whether the context of the information is important; establish the cause and extent of the breach; identify what is the risk of harm (if any); conduct a risk analysis on a case-by-case basis, and consider whether notification is required.

Third-party web sites

Links to third party web sites on our website are provided solely as a convenience to you. If you use these links, you will leave Bay Leather Republic's site. Bay Leather Republic is not responsible for any of these sites, their content or their usage of your Personal Information.

Security

Bay Leather Republic is committed to ensuring the security of your Personal Information and we will take all reasonable precautions to protect this information from loss, misuse or alteration.

Changes to this statement

Bay Leather Republic may make changes to this Privacy Policy from time to time for any reason. We will publish those changes on our website. This policy was last updated on 22 September 2015.

Contacting us

If you have any questions about this policy, any concerns or a complaint regarding the treatment of your privacy or a possible breach of your privacy, you should contact the Bay Leather Republic store that you have been dealing with.

You can find the contact details of each Bay Leather Republic store at bayleather.com.au/stores.

If the Bay Leather Republic store that you have been dealing with is unable to help you or if you are unsatisfied with their response, please contact the Bay Leather Republic Pty Ltd Privacy Officer using the contact details set out below.

We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your request or complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that any complaint is resolved in a timely and appropriate manner.

Bay Leather Republic Pty Ltd Privacy Officer contact details:

Privacy Officer
Bay Leather Republic Pty Ltd
Level 4, 1 Epping Road, North Ryde
NSW 2113

Phone: 1300 135 588 Email: privacy@steinhoff.com.au

 

 

Warranty

Bay Leather Republic Warranty:

Bay Leather provides this warranty (“Warranty”) for Bay Leather branded products that have been purchased in Australia. This Warranty is subject to the Australian Competition and Consumer Act 2010 (“Australian Consumer Law”). The benefits provided in this Warranty are in addition to other rights and remedies of a consumer under the Australian Consumer Law, and any other laws in relation to the products to which this Warranty relates. The Warranty period commences from the date of sale. The period of the Warranty will be:

(a) 10 years for upholstery frames (including sofas, daybeds, chaise, armchairs and recliners, and excluding occasional chairs, dining chairs and bar stools);
(b) 2 years for furniture (including upholstery furniture coverings, foam, finishing (stitching, glue, nails, tacks) and recliner mechanisms) and any other product which Bay Leather identifies in writing as attaching this Warranty;
(c) 1 year for all other items.

This Warranty covers the replacement or repair of any product that has a manufacturing or material defect that is not the result of normal wear and tear, or a natural characteristic of the material used. This Warranty is not transferable and does not cover products used for commercial purposes.

Exclusions: Subject to the Australian Consumer Law, this Warranty does not apply to any non-Bay Leather branded products, products that are sold as seconds, floorstock, repaired products, or products that have a defect where this has been drawn to the customer’s attention before the purchase of the product.

In addition, this Warranty will not apply if:
(a) Repairs to a product are made or attempted by a service provider other than approved by Bay Leather.
(b) The product has not been used or maintained in accordance with the manufacturer’s instructions as provided with the product.
(c) The customer uses the product in an abnormal manner for example if the product is abused, misused, dropped,
crushed, impacted with any hard surface, exposed to extreme heat (including fire) or cold, not maintained properly or used after partial failure.
(d) The product has been modified, incorrectly adjusted or operated, subjected to incorrect electrical supply or inconsistent electrical supply or used with inappropriate accessories.
(e) The product is tampered with in any way.
(f) The product’s serial number, as applied by the manufacturer, has been altered or removed from the product.

How to make a claim

To claim under the Warranty or a consumer guarantee, you must return the product for repair/inspection to your store of purchase, and pay for the associated costs (including any freight and insurance charges), unless these costs are significant in which case we will arrange for the product to be assessed either at your premises or ours at our cost. We will assess the product to determine the nature of the issue, whether you are entitled to a remedy, and, in the case of a minor failure, the remedy that will be made available to you. Sometimes we may have to forward the product to the manufacturer or repair agent and liaise with them. Before a claim will be processed we require proof of purchase from you, which shall comprise the original sales docket receipt or another form of proof of purchase. We will do our best to resolve the issue in a timely manner. For any queries please call Bay Leather Republic Customer