You may cancel an order made online within 24 hours of placing the order via Contact Us.

Except as set out above, Bay Leather (BLR) shall not accept a cancellation of an order for change of mind unless BLR chooses to do so at its absolute discretion. If BLR does accept such cancellation, you must pay an amount to BLR which in BLR’s reasonable view reflects the loss that BLR will suffer as a consequence of the cancellation (including but not limited to storage fees and any mark down).  BLR shall set off this amount against the payment you have made and refund the balance.